Sniprly helps businesses in Ocala, Belleview, The Villages, and beyond reactivate customer lists to generate authentic online reviews.
Database reactivation for review requests is the process of re-engaging your past or inactive customers by reaching out to them—typically through SMS, email, or phone—with the goal of prompting them to leave an online review for your business.
You’ve done the hard work — delivered quality service and happy customer experiences. But those satisfied customers haven’t been asked to leave a review. Sniprly helps you follow up, reconnect, and collect real 5-star reviews from past customers in your local area.
We help Ocala-area businesses of all sizes reconnect with their old database through SMS and email outreach. Whether you serve customers in Summerfield or The Villages, we’ll help you generate fresh reviews on:
Google Business Profile (Ocala + Marion County)
Facebook Pages
Yelp Local Listings
Industry-specific platforms
(ZocDoc, Healthgrades, TripAdvisor)
... and many more!
Upload
The first step is to obtain and upload your current/past customer list. We assist you if you're unsure how to find this on your current CRM platform.
Personalize
Next, we will discuss with you the ins and outs of your industry and how you approach your customers. Each one of our clients are never the same.
Automation
We will begin sending out review requests via SMS/Email after your approval of the communications being sent to your customer list.
Collect
Now for the good part! You will start to see a gain in reviews on the platform we are integrating with. Campaigns vary in length depending on list length.
Pretty Simple, Right?
In Ocala and nearby areas, most customers check online reviews before choosing a business. If your reviews are outdated or inconsistent, you’re likely losing trust — and business — to competitors. Fresh, positive reviews not only build credibility with locals but also help you rank higher on Google and other platforms.
Sniprly makes it easy to reconnect with past customers and turn their experiences into powerful social proof that drives calls, clicks, and local sales.
A database reactivation campaign is a strategic outreach to your past customers — typically via email or SMS — asking them to leave a review about their experience with your business. It helps you generate new, honest reviews from people who already know and trust your brand.
Any local business with a customer list and fewer online reviews than they deserve. It’s especially effective for service providers, contractors, healthcare clinics, real estate agents, and brick-and-mortar shops in markets like Ocala and surrounding areas.
Most commonly, we target Google, Facebook, and Yelp — but we can also guide customers to industry-specific platforms like Healthgrades, Zillow, or TripAdvisor, depending on your business.
No — when done properly and respectfully, reactivation campaigns are completely compliant with review platform policies. Our system uses personalized, opt-out-friendly messages and avoids incentivizing or filtering reviews, which keeps your reputation strategy above board.
While results vary by industry and list quality, most businesses see response rates between 5%–18%, meaning you could gain dozens of new reviews in just a few days.
Nope. We handle everything for you. You simply upload your customer list (CSV, CRM export, etc.), and we take care of messaging, delivery, tracking, and routing to the right review platforms.
At minimum, we need names and either phone numbers or email addresses. The more complete your list, the better the personalization and results.
Many clients start seeing new reviews within the first 24–48 hours after launch. Our outreach is designed for fast, effective results — without being pushy or annoying.
Proudly serving Ocala, Apopka, Eustis, Orlando, Tavares, Hernando, Leesburg, Wildwood, Belleview, Inverness, Lady Lake, Marion Oaks, The Villages, Mount Dora, Fruitland Park, Longwood, Altamonte Springs, Summerfield, and other communities surrounding North and Central Florida.