Effective Date: June 14th, 2025

Last Updated: June 27th, 2025

These Terms of Service ("Terms") govern your use of the services, software, and website provided by SNIPRLY DIGITAL MARKETING LLC ("Company," "we," "us," or "our"). By accessing or using our platform, you ("User," "you," or "your") agree to be bound by these Terms. If you do not agree with these Terms, do not use our Services.

1. Services Provided

SNIPRLY DIGITAL MARKETING LLC offers software-as-a-service (SaaS) tools for digital marketing, including reputation and review management, performance analytics, and related services (“Services”).

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements.

3. Account Registration

You may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to provide accurate and current information at all times.

4. Payment and Billing

Certain features of our Services may require payment. All fees are stated in
USD and are non-refundable unless otherwise stated.

We offer a 14-day free trial for new users. During the trial period, you will not be
charged. At the end of the 14-day free trial, your authorized payment method will be automatically charged for the selected subscription plan, unless you cancel your subscription before the trial ends.

During your trial period and while you obtain an active subscription, there will be SMS/Email usage charges that will be due by you each month in addition to your monthly subscription fee. These charges are incurred by SNIPRLY DIGITAL MARKETING LLC for the services performed for you, and are simply re-designated to the customer. We will never charge you more for usage than what we are being charged to service your account.

You are responsible for providing valid and up-to-date billing information. You authorize us or our payment processor to charge your payment method on a recurring basis, in accordance with your
subscription plan.

Failure to provide a valid payment method or to resolve payment issues may result in suspension or termination of your access to the Services.

You authorize us or our payment processor to charge your payment method on a recurring basis, in accordance with your subscription plan.

5. User Content and Customer Data

You may upload or transmit customer-related content and data. You retain ownership of your content, but you grant us a limited license to use it as necessary to provide the Services. You are solely responsible for ensuring that you have obtained all necessary rights and permissions to use and share such data.

6. Acceptable Use

You agree not to:

Use the Services for any unlawful or harmful purpose

Interfere with the operation of the Services or attempt to access them through unauthorized means

Transmit malicious software, spam, or abusive content Violate any applicable laws or third-party rights

7. No Guarantees or Performance Warranty

YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY MAKES NO GUARANTEE THAT THE USE OF THE SERVICES WILL RESULT IN ANY SPECIFIC OUTCOME, INCLUDING BUT NOT LIMITED TO INCREASED REVENUE, CUSTOMER ENGAGEMENT, OR ONLINE REPUTATION IMPROVEMENT. RESULTS MAY VARY.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNIPRLY DIGITAL MARKETING LLC, ITS OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, LOSS OF DATA, OR ANY OTHER FINANCIAL OR ECONOMIC LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SERVICE EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

9. Intellectual Property

All intellectual property rights in the Services and content provided by SNIPRLY DIGITAL MARKETING LLC, including software, branding, and design, remain the exclusive property of the Company. You may not copy, reproduce, or distribute any part of the Service without prior written consent.

10. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users or our business interests.

11. Modifications

We may revise these Terms at any time. When we do, we will update the “Last Updated” date. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Marion County.

13. Cancellation and Refund Policy

You may cancel your subscription at any time by accessing your account settings or by contacting our support team at [email protected].

If you cancel your subscription before the end of your current billing period, you will receive a pro-rated refund based on the number of unused days remaining in that period. The refund will be calculated as follows:

We will divide your monthly subscription fee by the number of days in the billing month to determine the daily rate.

We will then multiply the number of unused days remaining in your billing cycle by the daily rate to calculate your refund amount.

Refunds will be issued to the original payment method within 7–10 business days.

Example: If you paid $100 for a 30-day billing period and canceled after 10 days, you would be refunded for the remaining 20 days (20 × $3.33 = $66.67).

Refunds are not available for annual subscriptions unless otherwise required by law.

Cancellation requests must be submitted before the end of your current billing cycle to avoid being charged for the next period.

We do not offer refunds for partial days or usage during a day.

If you believe you were charged in error, please contact us at [email protected] within 14 days of the charge.

14. SMS Communications

14.1 Scope & Consent
By providing a mobile phone number and opting into SMS communications from SNIPRLY DIGITAL MARKETING LLC (via web form, checkbox, or other opt-in mechanism), you expressly consent to receive recurring automated text messages for both marketing (e.g., promotions, offers) and customer service purposes (e.g., support responses, account updates, appointment reminders) depending on which consent (or both) has been given to SNIPRLY DIGITAL MARKETING LLC. Consent is not a condition of purchase.

14.2 Message Frequency & Costs
Frequency of messages may vary based on your interaction with our services. Standard message and data rates from your carrier may apply. You are responsible for all such charges.

14.3 Opt-Out & Help

To stop SMS messages, reply STOP at any time.

For help, reply HELP or contact us at [email protected]
After opting out, you may receive a final confirmation message. Opt-out prevents future marketing and service texts.

14.4 Third-Party SMS Platforms
We may use third-party providers to send SMS messages. These providers are bound by contract to use your data solely for SMS delivery and to maintain confidentiality.

14.5 Liability & Disclaimers
We make no guarantees regarding the timing or delivery of messages—these depend on carriers and networks. Delivery delays or failures are outside our control and not our responsibility.

14.6 Age Restrictions
You must be at least 18 years old to receive SMS communications from us. We do not knowingly send SMS to minors under 18.

14.7 Telephone Consumer Protection Act (TCPA) Disclaimer

At SNIPRLY DIGITAL MARKETING LLC, our SMS communications strictly adhere to the requirements of the Telephone Consumer Protection Act (TCPA). We only send text messages to recipients who have provided clear, prior express written consent, and we maintain accurate records of this consent for verification purposes. Every message we send includes straightforward opt-out instructions, such as replying “STOP” to unsubscribe, and we honor all opt-out requests promptly. To further support transparency and trust, we include our company branding in all SMS communications, so recipients can easily recognize who is contacting them. This ensures a consistent and compliant user experience that aligns with TCPA regulations and best practices in digital marketing.

15. Privacy Assurance at Signup

15.1 No Sharing, No Distribution

By signing up for Sniprly, you can be confident that the personal information you provide—such as your name, email address, or any other details required for account creation—will never be shared, sold, or distributed to any third parties, including marketers, affiliate networks, or lead‑generation services.

15.2 Strict Internal Use Only

Information collected from your signup is used exclusively to:

- Set up and manage your Sniprly account

- Provide access to the features and services you’ve requested

- Communicate essential account-related updates, support responses, and security notifications

- Ensure compliance with legal requirements or internal security protocols

15.3 Your Trust, Our Commitment

We understand that trust is earned. Sniprly is committed to maintaining the confidentiality of your signup data. We do not:

- Sell or distribute your information to affiliates or marketing networks

- Utilize your signup information for advertising, lead gen, or promotional campaigns

- Track conversions or share your data with external referral services

15. Privacy Policy

For a full scope of how SNIPRLY DIGITAL MARKETING LLC collects and uses your data on our platform, please visit the following:

https://www.sniprly.com/privacy-policy

16. Contact Information

For questions about these Terms, please contact:

SNIPRLY DIGITAL MARKETING LLC

Email: [email protected]

Phone: (352) 502-2404